Alka.eu is a website belonging to AlkaVitae International B.V. Our business address is AlkaVitae International B.V. Esp 246 5633 AC Eindhoven, the Netherlands.
Our mailing address is AlkaVitae International B.V. Postbus 2207, 5600 CE Eindhoven, the Netherlands.
We are registered with the Dutch Chamber of Commerce under number 55170978 and our VAT number is NL851594281B01.
Every time you visit our website, our web server will automatically recognise your domain name only, not your e-mail address. When you visit our website, we will save your e-mail address if you communicate this to us.
This information is used to improve the contents of our website. The information is only used internally and is not passed on to other organisations for commercial purposes.
In addition, we store your personal data in order to handle your order in the correct manner. This information is only used internally and is not passed on to other organisations for commercial purposes.
We have no partnerships or special relationships with third parties on the Internet.
If we transfer or receive your details on our website, we will always use the coding technologies that are recognised as common standards within the IT sector. In the event that we receive or transfer specific critical information, such as financial information or health information for example, we use a secure server. You will be notified of this via a window that is displayed on our site (pop-up). We have introduced the necessary security measures to prevent the loss or illegitimate use of information, or changes to information that we receive on our site.
- Through our contact form
- By phone: +31 (0)40 30 400 17 (Mon. – Fri. 9.00 am – 5.00 pm)
- By letter: AlkaVitae International B.V. PO box 2207, 5600 CE Eindhoven, the Netherlands.
About email communication
If you wish to stop receiving emails from our company in future, please contact us at the above address.
About postal communication
If you inform us of your postal address via the Internet, you will only receive the information that you have requested at the address that you have submitted.
About telephone communication
If you let us know your phone number via the Internet, our company will only contact you by telephone if this is necessary in order to inform you about the orders that you have placed online.
Upon request, we grant individual visitors of our website access to all information that we keep track of. Personal information that we save can be found in your private account on our website. If you would like for this information to be removed and deleted then please send an email to our customer service team by using our contact form.
Upon request, we will provide visitors to our site the opportunity to correct any incorrect information that we store about them. If you wish to correct your personal details, please contact us at the above-mentioned address.
AlkaVitae International B.V. respects the privacy of the online visitors to the website Alka.eu Privacy, security, discretion and complete customer satisfaction are the key concepts that AlkaVitae International B.V. represents. The information that you provide us with shall be treated as strictly confidential and is protected under the General Data Protection Regulation (GDPR). We will never pass on your details to third parties.
You can access and/or change the details in your account at all times. If you no longer wish to use your account, please contact us and we will deactivate your account and delete your details.
We only use your email address for sending you (personalised) newsletters if you have granted us permission to do so. You may grant permission in two different ways: by filling in your email address in the footer of our website and click on “sign up”, or by ticking the “subscribe to our newsletter” box while placing an order. After applying for our newsletter, we will process your email address in a confidential manner and will not issue your email address to third parties. . If you encounter any difficulties with unsubscribing from our newsletter, then please send an email by using our contact form.
Edition number: 1.0 Last modified on 08-03-2021.