Terms and conditions | Alka
General terms and conditions
§ 1 Scope, customer information
The following General Terms and Conditions (GTC) govern the contractual relationship between
Alkavitae® International BV (Alka® Online Shop) and consumers who purchase goods via our
Shop. The contract language is German.
§ 2 Conclusion of contract
(1) The offers on the Internet represent a binding offer to you to buy goods.
(2) You can add one or more products to the shopping cart. In the course of the ordering process,
you enter your data and wishes regarding payment method, delivery modalities, etc. Only by
clicking on the order button do you accept the offer to conclude a purchase contract. You can also
conclude the purchase contract by telephone or fax.
§ 3 Customer information: Storage of the contract text
Your order with details of the concluded contract (e.g. type of product, price, etc.) will be stored
by us. We will send you the GTC, but you can also access the GTC at any time via our website after
conclusion of the contract. As a registered customer, you can access your past orders via the customer
login area (My User Account).
§ 4 Customer information: Correction notice
You can correct your entries at any time with the delete key before placing the order. We will inform
you about further correction options on the way through the ordering process . You can also
completely end the ordering process at any time by closing the browser window.
§ 5 Statutory liability for defects
Our goods are subject to statutory liability for defects.
Alka® and AlkaVitae® are registered trademarks
Balance your pH!
EU +31 (0) 40 - 30 400 17
UK (020) 3514 0852
AlkaVitae® International BV
5633 AC Eindhoven
§ 6 Limitation of liability
We exclude liability for slightly negligent breaches of duty, provided that these do not concern essential
contractual obligations, damages resulting from injury to life, limb or health, guarantees
or claims under the Product Liability Act (ProdHaftG). The same applies to breaches of duty by our
vicarious agents and our legal representatives. The essential contractual obligations include, in
particular, the obligation to hand over the item to you and to provide you with ownership of it.
Furthermore, we have to provide you with the item free of material and legal defects.